All our secondhand office furniture is sold as seen, if you are buying remotely, you will be informed of any wear and tear and images will be sent for you to inspect and to make sure you are completely happy with your purchase prior to delivery.  Your new furniture will arrive flat packed and still packaged in most cases, therefore if the item is damaged you will need to inform us straight away with pictures of both the item and the packaging so that we can inform our suppliers straight away and replace your damaged items.  Unfortunately, due to the nature of the items as they are usually heavy and bulky do get damaged in transit, we understand this and always endeavour to replace where we can in genuine cases.